Osaki OS-Pro Ai 4D DuoMax Massage Chair

Experience advanced therapeutic customization with the DuoMax 4D Massage Chair. This model is engineered to deliver an exact and adaptive massage session by incorporating intelligent body sensors. These sensors actively scan various physical metrics, allowing the chair to accurately tailor the intensity, depth, and roller path to your individual preferences while effectively targeting your body's unique contours and tension points.

Features:

• Intelligent Health Detection
• Dual Track 4D Mechanism
• 8 Roller-Track Massage
• 2 Heating Cores
• SL Flex Track
• Smart Voice Control
• Body Heat Therapy
• 36 Air Cell Full Body Compression
• 20 Auto Programs & 11 Massage Styles
• Automatic Extendable Footrest
• Wireless Charging

Features

• Intelligent Health Detection: The DuoMax features a sophisticated, built-in health monitor. By detecting various metrics such as heart rate, blood oxygen levels, and the user's fatigue index, the chair's integrated AI technology can provide a personalized massage experience specifically tailored to your body's current physical condition.

• Dual Track 4D Massage Mechanism: With its advanced 4D massage mechanism, users can enjoy a wide array of massage techniques designed to accurately simulate human-like movements. Its quad precision rollers can precisely adjust their depth and speed, ensuring effective and targeted relief for deep muscle tension and stress.

• 2 Heating Cores: Integrating heated jade cores that move along the contours of your body, this function delivers targeted, penetrating warmth. This feature combines the therapeutic benefits of a deep massage with soothing heat for enhanced relief.

• SL Flex Track: Breaking the confines of a standard SL-track, the DuoMax incorporates a unique level of flexibility. The SL Flex Track can hold a fixed angle relative to the backrest. This innovative system maintains full body coverage, extending the massage from your neck and shoulders down to your hamstrings.

• Smart Voice Control: With the voice control feature, you can easily command and utilise the chair's functions without having to lift a finger. Simply follow the guidelines and commands, and the chair will respond with fast, accurate reactivity.

• 36 Air Cells Massage: The DuoMax includes a total of 36 strategically placed airbags throughout the chair, providing comprehensive compression massage coverage to the shoulders, arms, hips, calves, and feet.

• Zero Gravity Reclining and Space Saving Technology: Inspired by NASA, the 2-stage Zero Gravity position elevates your body to a state of weightlessness, which helps relieve pressure and tension. Furthermore, Osaki’s Space Saving Technology allows the chair to be placed just 5.5 inches from the wall, even during a full recline.

• Body Heat Therapy: The DuoMax provides localized heat therapy to help warm and ease soreness in the lower back area. The system also targets heat along the chest and stomach area using the included, dedicated heating shawl.

• Deep Calf Kneading: Designed for athletes and active users, the DuoMax provides deep therapeutic calf massages for leg muscle soreness. The massage includes active kneading calf rollers that move vertically, complemented by compressive airbag massages.

• Automatic Extendable Footrest: The footrest automatically extends up to 6.5 inches, ensuring users of various heights can enjoy a perfectly positioned, comfortable leg and foot massage.

• Negative Oxygen Ions: The DuoMax is equipped with a built-in negative air ionisation feature. This technology helps to freshen the air around the user and is commonly associated with reducing stress and promoting improved energy levels.

• Removable Headrest: The DuoMax includes a removable headrest, which allows users to easily customise the intensity and focus of the massage to achieve optimal comfort for all head and neck positions.
  

Specifications

• Power Supply: AC 110 - 120V
• Rate Frequency: 60 Hz
• Dimensions (W x L x H): Upright 31.5" x 66.0" x 51.0", Reclined 31.5" x 76.0" x 41.0"
• Width: Seat 20.5", Shoulder 19"
• Minimum Doorway Size: 30"
• Max User Weight: 330 lbs.

Warranty

3 Year Standard Manufacturer's / Parts & Labor Warranty

This NON-TRANSFERRABLE Warranty is provided by Titan Chair LLC.

We guarantee that your qualified product will be replaced or repaired at our option, without cost to you, should it be deemed defective because of faulty parts, workmanship, or structural defects during the first THREE (3) years of ownership, excluding specific limitations contained herein.

What Is Covered*:

1. This warranty explicitly covers all parts, labor and framework of the chair.
2. This warranty includes parts costs and labor for the first year at no cost to the customer.
3. This warranty includes parts costs covered for the second year at no cost to the customer.
4. Structural Framework on selected products carries for three (3) years.
5. The additional extended warranties includes parts and labor costs covered at no cost to the customer.

What Is NOT Covered*:

1. Any shipping expenses incurred. Transportation damage; theft; abuse; neglect; vandalism.
2. Damages incurred due to shipping and handling, dropped products, improper installation, and/or unauthorized repairs do not constitute a defect under this warranty.
3. Modifications or altered conditions of the original product, improper use of electrical/power supplies, electrical disturbances and power surges.
4. Malfunctions due to improper use as well as unreasonable use or maintenance including failure to follow operating instructions.
5. Any environmental conditions (examples: fire, floods, rust, corrosion, sand, dirt, windstorms, hail, earthquakes, and/or tornados) or any other exposure to weather conditions.
6. This warranty does not include normal wear and tear including velcro or zipper malfunction, or tears in any fabric covering by abuse. Failures or attached points in stitching, Velcro, and zippers do not constitute as a defect for warranty.
7. Softening/ hardening of foams and filling composites in pillows and pads; Fading, wear, and pilling of fabrics does not constitute a defect under this warranty as those items naturally change with use.
8. Natural patterns and grains and variations in leather will not constitute as a defect under this warranty, as no two pieces of fabric are identical.
9. The warranty shall not apply if the product has been damaged physically, whether intentionally or due accident or neglect: including stains, fluids, mold, water damage, animal damage, cuts, burns or is otherwise unsanitary, damaged or soiled.
10. Products used in commercial or corporate settings.
11. Products purchased from unauthorized dealers.
12. Under this warranty, if a product is determined to be unfixable and requires replacement, the customer is responsible for placing the chair in the garage or another accessible location for the driver to pick up. The returned item must be properly packaged; otherwise, the agent will not be able to pick it up. Upon delivery, the delivery agent will place the chair in the driveway or the nearest accessible area, such as the garage.

Implied Warranty & Other Damages:

1. Any implied warranties shall be limited to the duration of the 1 year portion of this limited warranty, and with regard to structural framework, limited to the duration of the 3 year portion of this limited warranty.
2. By making a purchase, you agree that Titan Chair LLC. will not be liable for any items damaged and/or lost while en route to the specified address. Any claims for such loss or damage must be addressed and resolved with the designated carrier.
3. In no case will Titan Chair LLC. be liable for incidental or consequential damages, whether such damages are claimed on account of breach of warranty, breach of contract, negligence or strict/product liability, including without limitation, damage to property (other than the product) or other economic losses.

How to obtain warranty service:

1. You must provide proof of purchase for any warranty claim.
2. You must obtain a return authorization number in order to ship products to a service center.
3. You may obtain service advice, or an RMA number by contacting the Titan Chair LLC Customer Service department toll-free at 1-888-848-2630 ext.3.
4. This warranty gives you specific legal rights. You may also have other rights that vary from state to state.

Titan Chair, LLC Warranty Limitations and Exclusions

Warranties are non-transferable, and do not cover any damage or loss caused by: use in a commercial or corporate setting; failure to follow operating instructions; Electrical disturbances and power surges; dropped product; including but not limited to remote controls; Damage resulting from improper use or maintenance; vandalism; environmental conditions; exposure to environmental conditions (rust, corrosion, sand, dirt, wind, hail, earthquake, tornado, fire, flood); loss of use during the period that the product is being repaired; products purchased from unauthorized resellers; alterations or modifications of original condition; theft; neglect; unauthorized repairs; loss of power.
Damage that occurred due to shipping and handling does not constitute a defect under this warranty. Fading, wearing, and the pilling of fabrics does not constitute a defect under the warranty. Failures of attach points such as stitching, Velcro, and zippers do not constitute a defect under this warranty. Under no circumstance shall Titan Chair, LLC or its representatives be liable for indirect, consequential, or incidental damages (including damages for lost profits, business interruption, bodily injury, medical, etc.), even if any party has been advised of the possibility of such damages.
Warranties are only valid within the 48 contiguous United States and Canada, provided the equipment has been operated according to the instructions accompanying it. All warranties begin on the DATE OF PURCHASE. Titan Chair, LLC, at its sole discretion, will repair or replace any defective part within a reasonable time frame.